Privacy policy

What we collect

• Account details: your name, email address and phone number.
• Identity documents: your Ghana Card number and photos of your Ghana Card. Drivers also upload a driver's licence, insurance certificate and roadworthiness certificate.
• Trip details: rides you offer or book, pickup and drop-off points, messages with your driver or passengers, and ratings.
• Location: only while a driver has started a ride, the driver's live position is shared with that ride's passengers.
• Payment details: payments are handled by Paystack. We store the payment reference and amount, never your card or full wallet details. Drivers give us a mobile money number for payouts.

Why we use it

• To verify that drivers and passengers are who they say they are.
• To match you with rides, and send booking updates by email, SMS and in-app notification.
• To take payments, issue refunds and pay drivers.
• To keep the platform safe and investigate reports.

Who can see what

Once a booking is confirmed, the driver and passenger see each other's name and phone number so they can meet. Your identity documents are only seen by our verification team. We never sell your data.

Service providers

We share only what each needs with: Paystack (payments, refunds and payouts), our SMS provider (text messages), our email provider, and our cloud storage provider (where uploaded documents are kept).

Your rights

You can see and correct your details in your profile. You can ask us for a copy of your data or ask us to delete your account by contacting us. We may keep payment records where the law requires.